What should I do when a death occurs?

Contact a serious, professional funeral agency with a service of excellence such as Jardines de Paz.

How do I obtain a medical death certificate?

This document is issued by the hospital where the person died or by the physician responsible for the family member.

How do I obtain the death certificate?

In the Civil Registry, but do not worry, Jardines de Paz includes in its services the completion of this procedure.

What are the requirements for the transfer of a body?

Have the following documentation: death certificate, transfer permits, embalming certificate.

What happens if the death occurs outside the city?

It is necessary to hire a funeral home to provide the transfer. In Jardines de Paz we can offer the wake service in an allied funeral home in the interior of the country or make the transfer to a branch of the Gayosso Network.

When is it necessary to embalm a body?

When moving to another city or country, for the wake service and to preserve the body in the best conditions.

Can only the ashes be veiled?

If the family wishes it can be done.

What is the difference between an official death and a natural death?

Official death is when the police department must intervene due to the circumstances of the death. Natural death is when just a medical certificate with the cause of death is needed to issue the death certificate.

Can I keep the ashes or I have to dispose of them?

There are no restrictions on ashes and you can decide what to do with them.

What kind of cemeteries are there in Cancún and how many are there?

In Cancún there are two cemeteries, one belongs to Jardines de Paz and the other one is public.

¿What Gayosso Network benefits do I get by hiring Jardines de Paz?

The highest quality service and facility.